Nexacore Intelligence Ltd.

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London Main Venue

71–75 Shelton Street , London Covent Garden WC2H 9JQ

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Nexacore Intelligence Ltd.

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Product and value

What problem does Nexacore solve for businesses?

Nexacore helps businesses streamline their processes by centralising AI-powered automation, content, and workflows into one platform. It reduces manual work, eliminates tool chaos, and creates consistent, scalable systems across teams.

How is Nexacore different from other solutions on the market?

Nexacore focuses on practical, outcome-driven automation rather than “just another tool,” combining AI, integrations, and strategy into one solution designed for real-world business workflows. It is built to be usable by non-technical teams while still giving power users deep control.

Who is Nexacore best suited for (company size, industry, use case)?

Nexacore is best suited for SMEs and growing teams that want to automate marketing, operations, and client communication without building everything from scratch. It works especially well for service-based businesses, agencies, consultants, and B2B providers.

How quickly can our team expect to see value after implementing Nexacore?

Most teams see value within the first 30–60 days as key workflows (like lead handling, follow-ups, or content production) are automated and standardised. The speed depends on the complexity of your processes and how quickly we implement your first use cases.

Features and use cases

What are the core features of Nexacore?

Core features include AI-assisted workflows, automation of key business processes, integrations with your existing tools, and dashboards to manage content, communications, and operations from one place. Additional modules can be added based on your needs.

Can Nexacore be customised to match our workflows?

Yes. Nexacore is designed to adapt to your business, not the other way around, with configurable workflows, automations, and rules that can mirror how your team already works.

Does Nexacore integrate with our existing tools (CRM, ERP, marketing, etc.)?

Nexacore connects to a wide range of common tools via native integrations and APIs, so it can work alongside your CRM, marketing platforms, and other core systems. If you have a specific stack, we can assess integration options during onboarding.

Security, compliance, and data

How do you keep our data secure in Nexacore?

Nexacore uses industry-standard security practices, including encrypted data transfer, secure data storage, and role-based access to ensure only authorised users can view or change sensitive information.

Where is our Nexacore data stored and which data centres do you use?

Your data is hosted in reputable, enterprise-grade cloud data centres with strong physical and network security. Exact regions can be discussed during onboarding to align with your compliance needs.

Is Nexacore compliant with GDPR and other relevant regulations?

Yes. Nexacore is designed to support GDPR-compliant usage, including data access, correction, and deletion processes, and clear data processing controls. You remain the data controller and we act as your data processor under formal agreement.

Does Nexacore support Single Sign-On (SSO) and role-based access control?

Nexacore supports role-based access so you can control what each user can see and do, and SSO options are available for eligible plans so your team can log in securely using existing identity providers.

Pricing and contracts

How is Nexacore priced (per user, usage-based, tiers)?

Nexacore pricing is structured in tiers based on features, usage level, and support requirements, with the option to add users as your team grows. This lets you start where you are and scale without switching platforms.

Do you offer a free trial or pilot programme for Nexacore?

Yes. A trial or pilot can be arranged so you can validate Nexacore with a real use case before committing long term. This is typically focused on one or two key workflows.

Are there setup, onboarding, or hidden fees for Nexacore?

All one-off setup and onboarding fees are communicated upfront, with no hidden charges. Any custom work or advanced integrations are scoped and agreed before we start.

What contract lengths do you offer for Nexacore and can we upgrade/downgrade later?

We offer monthly and annual options, with discounts for longer commitments. You can upgrade as your needs grow, and in most cases you can adjust your plan at the end of each billing period.

Onboarding and support

What does onboarding with Nexacore look like and how long does it take?

Onboarding typically includes discovery sessions, workflow mapping, configuration, and training. For most SMEs, the core onboarding takes 2–6 weeks depending on scope and complexity.

Is training provided

Yes. Training is provided through a mix of live sessions, recorded walkthroughs, and self-serve documentation so users at all levels can become confident on the platform.

What support channels are available for Nexacore (email, chat, phone, CSM)?

Support is available via email and in-app support as standard, with higher tiers including priority support and a dedicated customer success contact where required.

What are your support response and resolution time targets (SLAs) for Nexacore customers?

Response time targets depend on your plan, with priority given to higher tiers and business-critical issues. SLAs can be detailed as part of your proposal or contract.